I am happy to share some updates on the innovations that ABGC has been working on for the past several months.
Looking back to March on our first exam cycle with Prometric, our new test delivery partner, candidates overwhelmingly had positive experiences while testing. As we expected, working with Prometric enabled us to provide our CGC candidates with the testing experience that we expect.
A recent update is the launch of the new CGC exam application on May 1, 2024. This application has been integrated with the ABGC portal where ABGC Diplomates can complete their recertification application, pay CMF fees and send licensure verification letters directly.
With the release of the new application, ABGC’s focus was to deliver a seamless integration within our test vendor’s scheduling and exam delivery platform. Candidates will apply, schedule and manage their applications within the Learning Builder platform without needing to navigate away. Candidates will receive their exam pass/fail status on the screen and receive their official score report via email within 24 hours. Additionally, we automated the Active Candidate Status (ACS) letter request within the portal, so all ACS letters are electronically generated, streamlining the process and providing the candidate with a copy of that letter for their records. We believe with these new innovations, and by providing in-house customer service to candidates and Diplomates, we will increase satisfaction and clarity throughout the certification and recertification process.
Additionally, we’ve introduced the new CGC practice exam on June 1, 2024. Over 30 new items have been added to this new version, each mapped to the current CGC content outline. One exciting change is that candidates will experience the new practice exam platform through the Prometric exam delivery system. They will take the exam within the same test driver where the CGC exam is delivered. Candidates will experience the same test delivery interface, navigation, tutorials and will receive a report detailing the performance by subdomain at the end.
Looking ahead, we are developing an automated process that will electronically process all NSGC-approved CEU activities directly to your ABGC recertification application. We expect this to launch on January 1, 2025, and will share additional updates in the coming months.
Please share these changes and planned changes with those in your workplace or department who may have questions, as well as with exam candidates. ABGC would like to acknowledge all members of our committees who have worked so hard to bring these changes about. You’ll learn more about what the committees have been working on in the article, “Advancing the Genetic Counseling Profession: Updates From ABGC Committees” (page 5). We look forward to sharing another round of committee updates with all Diplomates again in the fall.
Sincerely,
Heather Rich, MPA, ICE-CCP